Managing Your Subscription

Cancel, reactivate, read your billing history, and understand the expired-plan state.

01

Where to Manage Billing

Everything about your subscription lives on the Settings page: your current plan, cancel and reactivate controls, and your full purchase history. You do not need to contact support for routine changes, they are one click each.

02

Cancelling

You can cancel at any time. Cancelling schedules the plan to end at the end of your current billing period, you keep full access until that date and are not charged again. Your account then drops back to the free Starter Studio plan rather than being closed.

Pro Tip

Cancelling does not delete anything. Your saves, presets and connected accounts stay put, and resubscribing restores full access straight away.

03

Reactivating

If you scheduled a cancellation but change your mind before the period ends, you can reactivate from Settings. This resumes automatic billing on your normal renewal date and keeps your access uninterrupted.

04

When a Plan Expires

If a subscription lapses, your account drops to the free tier and a renewal banner appears at the top of the app. Premium features lock again until you renew. Your saved presets and account are not deleted, renewing restores full access.

05

Purchase History

The Settings page lists your past transactions so you can confirm charges, dates, and amounts. If you ever see a duplicate charge or a billing error, this is the record to reference when you contact support.

06

Refunds

Because rendering and studio access are delivered instantly, we generally do not offer refunds once a billing cycle starts, the free Starter Studio plan is there so you can evaluate everything first. Verified billing errors or duplicate charges are refunded; contact support with the transaction from your purchase history. See the Refund Policy page for the full terms.

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